Innovation has always depended on the ability to bring the right people and ideas together � and today, technology makes that possible on a global scale. This course explores how social software and digital collaboration platforms are enabling organizations to tap into diverse expertise, share knowledge across borders, and build the kind of open, inclusive innovation culture that drives real breakthroughs. You’ll come away with practical insight into how to leverage these tools to innovate faster and more effectively.
Skills you will learn:
Business Sense
Learning Objectives
Accelerate delivery and reduce risk by understanding how internal and external resources impact speed, cost, quality, and project outcomes.
Prevent gaps and surprises by creating a resource plan that clarifies roles, capacity, timelines, accountability, and vendor/partner expectations.
Use resources strategically by allocating people, tools, and partners to priority work, closing skill gaps, and scaling execution when demand increases.
Apply generally accepted good practices by defining ownership, documenting scope and deliverables, setting SLAs and timelines, tracking capacity, managing handoffs, and reviewing performance regularly.
Who Should Take This Course?
Innovators
Team Members & Leaders
Small Business Owners
Course Outline & Major Topics
1. Understand Why internal and external resources are important.
2. Why you need a plan to manage internal and external resources.
3. Main uses of internal and external resources Generally accepted good practices.
